Who We Are & What We Do
Viva99 is an online entertainment platform founded with a clear goal — to provide a safe, fair, and enjoyable gaming environment exclusively for Malaysian users. Since launching in 2018, we have grown into one of the most recognised names in the digital entertainment industry in this region, with a loyal player base that continues to grow every year.
What sets viva99 apart from other platforms isn't just the wide variety of games we offer — it's the way we treat our players. We believe trust is the foundation of everything. That's why every decision we make — from interface design and payment methods to how we handle complaints — is guided by one question: is this the best for our players?
The team behind viva99 comprises individuals with deep experience in fintech, cybersecurity, and digital entertainment. We are not a foreign company trying to understand the Malaysian market from a distance — many of our team members are Malaysians themselves who understand local players' needs, habits, and expectations firsthand.
viva99 operates under a licence issued by a recognised international regulatory body, ensuring all our operations comply with the highest industry standards in game fairness, data security, and player protection.
Viva99 Mission & Vision
Viva99's mission is to provide the safest, fairest, and most user-friendly online entertainment platform in Malaysia. We are committed to continuously improving the player experience through cutting-edge technology, genuine customer support, and transparent financial processes with no hidden fees. Every player, regardless of their experience level, deserves equal treatment and a truly enjoyable gaming experience.
Our vision is to become the number one online entertainment platform of choice for Malaysian users — a name synonymous with trust, fun, and responsibility. We want viva99 to be recognised not just as a gaming platform, but as a community that empowers players to play responsibly while enjoying premium entertainment accessible from anywhere, at any time.
What Makes viva99 Different
We don't just offer games — we offer a complete experience built on trust, security, and genuine enjoyment.
Industry-Grade Security
Every transaction and personal data of players at viva99 is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia. Your account security is our foremost priority and is never up for compromise.
Fast Withdrawals with No Fees
Your winnings can be withdrawn in under 60 seconds via local bank transfer, DuitNow, Touch 'n Go, and other methods. We charge zero processing fees — what you win is exactly what you receive.
Wide Game Selection
From live sports, e-sports betting, and bingo to classic table games — viva99 offers over 200 game options updated on a regular basis. All games use a Random Number Generator (RNG) independently certified to ensure absolute fairness.
Mobile-Friendly Platform
Viva99 is built with a mobile-first approach — our interface performs flawlessly across all screen sizes, whether on a smartphone, tablet, or laptop. There is no need to download a separate app; access it directly through your preferred web browser with the same seamless performance.
Exclusive VIP Programme
Loyal viva99 players are rewarded through a tiered VIP programme offering real benefits — higher withdrawal limits, exclusive bonuses, priority financial services, and a dedicated personal account manager. The more you play, the greater the rewards you enjoy with us.
24/7 Customer Support
The viva99 support team is ready to assist you at any time — day or night, weekday or public holiday. We offer support via live chat, email, and a ticketing system that ensures every enquiry is resolved promptly and satisfactorily.
The Core Values That Shape viva99
Every decision we make, every feature we build, and every policy we set — all are guided by these core values that we have never compromised since day one of our operations.
These values are not merely slogans on paper — they are reflected in every aspect of viva99's daily operations, from how we process withdrawals to how we design the user interface.
Full Transparency
We believe players have the right to know all terms, conditions, and rules clearly before making any decision. No hidden fees, no confusing fine print — all important information is presented openly and transparently.
Fair Play
All games on viva99 use an RNG (Random Number Generator) system independently certified by international gaming audit bodies. This ensures every game outcome is truly random and cannot be manipulated by any party.
Social Responsibility
Viva99 is committed to responsible gaming. We provide self-control tools such as daily deposit limits, loss limits, and the option to take a temporary break to help players maintain a healthy balance between entertainment and daily life.
Continuous Innovation
The digital entertainment industry never stops evolving, and we stay right at the forefront. The viva99 technology team is constantly working to enhance platform performance, roll out new features, and make sure today's player experience is better than yesterday's.
Viva99's Journey from the Very Beginning
From a small platform with big ambitions to becoming one of Malaysia's most trusted names in digital entertainment — this is our story.
The Founding of viva99
Viva99 was founded with initial capital and a small team of technology and gaming industry experts. The first version of the platform was launched with a focus on the Malaysian market, offering a core selection of games with a clean and user-friendly interface.
Product Expansion & 50,000 Users Milestone
Within a year, viva99 had grown to over 50,000 registered users. We introduced a Live Sports and Betting section and upgraded our payment system to support more local Malaysia deposit and withdrawal methods.
VIP Programme Launch & Security Upgrades
To meet growing demand, we launched our first tiered VIP programme and made major investments in cybersecurity infrastructure. Encryption was upgraded to SSL 256-bit and the KYC process was streamlined for stronger player protection.
250,000 Users Milestone & Crypto Support
Our platform continued its rapid growth, surpassing 250,000 active players. viva99 became one of the first platforms in Malaysia to offer crypto withdrawal support (USDT and BTC), expanding financial options for privacy-conscious players.
Now: 500,000+ Players & Still Growing
Today, viva99 proudly serves over 500,000 registered players across Malaysia. We continue to expand our game selection, improve withdrawal speeds, and strengthen our security ecosystem — all to ensure players enjoy the best possible experience.
- Valid and recognised international operating licence
- RNG certification from independent audit bodies
- 99.8% daily withdrawal success rate
- 4.8/5.0 customer satisfaction rating
- 99.9% system uptime year-round
- Supports over 10 local payment methods
- Zero data security incidents reported
Our Commitment to Every viva99 Player
Your trust is our most valuable asset. These are the concrete commitments we make to every individual who chooses viva99 as their entertainment platform.
Your Data is Safe
Your personal information is never sold or shared with any third party without your consent.
Your Funds Are Secure
Player funds are held in a separate trust account, independent from the company's operating capital.
Fair Gaming
All games are independently audited on a regular basis to ensure truly random outcomes.
Genuine Support
Our support team is trained to listen and resolve your issues — not just read from a script.
Join the viva99 Community Today
Over 500,000 Malaysian players have trusted viva99 as their entertainment platform of choice. Now it's your turn to experience safe, fair, and exciting gameplay with us.